PACKAGE PRICE
The package price quoted includes transportation, transfers, accommodation, some meals, service charge, government tax,  etc., as outlined in each package description. All package prices, except some special offers, are not based on minimum participation of persons.

Expenses other than those specified in each package e.g. airport taxes, additional meals, sightseeing, cost of passport, visas or other documentation, laundry, liquor, excess baggage charges, tips, personal or baggage insurance, cable, telephone or communications charges, or any items of a personal nature are not included in the price quoted.

DIVING PRICE
The diving price quoted includes transportation, transfers, some meals, service charge, government tax, park fee  etc., as outlined in each description. Half and full daytrips are  based on a minimum participation of four persons.

Expenses other than those specified in each package e.g. additional meals, medical statements or other documentation,  tips, personal or baggage insurance, cable, telephone or communications charges, or any items of a personal nature are not included in the price quoted.

ACCOMMODATION AND MEALS
Air-conditioned accommodation with bath and/or shower is provided at hotels listed under the package program according to their category or standard. Accommodation is in a shared twin-bed room, double occupancy. For a third occupancy sharing the same room, a roll-away bed will be provided. Please note that Andaman Dive Village cannot guarantee accommodation in a particular hotel and reserves the right to substitute a hotel of similar standard should the situation require it. In larger cities and major beach resorts the quality of every aspect of the hotel is up to the highest international standards, across the range of prices, but in more remote locations and adventure destinations first-class hotels offering the fullest range of facilities do not exist. In these situations, Andaman Dive Village will arrange the best standard of accommodation available in each category.

All Andaman Dive village packages include American breakfast. Some itineraries also include other meals, as detailed in each description.

TRANSFERS AND TOURS
In all major destinations tours and transfers are on a seat-in-coach/car basis.

EXTENSION OF STAY EXPENSES
Stopover expenses, accommodation, etc., for customers awaiting commencement of their chosen tour, after terminating, or while awaiting onward connections, are not covered in the package price. In most cases, however, Andaman Dive Village can arrange for accommodation and other services at the point of arrival, or departure at special, favorable prices.

TOUR ESCORT
Andaman Dive Village tours are not usually accompanied by a tour escort. All sightseeing tours and most transfers, however, which are operated on a seat-in-coach basis, include the service of a local English-speaking guide.

PROGRAM CHANGES
All Andaman Dive Village packages and tours are pre-arranged packages and no individual program changes or modifications can be made. Andaman Dive Village reserves the right to rearrange the order of any tour itinerary, to cancel or to substitute elements of any plan without notice when local conditions force such changes.

EXCHANGE VOUCHER
After reservations and payments are made, you are required to print Vouchers from our booking system which serve as form of payment for hotels and optional services.

PAYMENT
A full payment by credit card is required at the time when tour reservation is made.

CANCELLATION
- 90 days before package or tour date : Fully refundable
- 60 days before package or tour date : 90% refundable
- 30 days before tour date : 75% refundable
- 20 days before tour date : 50% refundable
- 15 days before tour date : 30% refundable
- Less then 15 days before tour date : Non refundable

However, special policies apply during Super Peak Season at some hotels and also some tour programs, please refer to the special policy indicated in each package/tour.

REFUNDS
All refunds are subject to bank handling charges of 5% the total booking value or a 500.00 THB minimum charge.

After commencement of travel no refund, either in full or in part, will be given for unutilised services included in the program. Claims involving refunds require supporting evidence of cancellation and passengers are required to inform Andaman Dive Village in writing 30 days after tour end.

RESPONSIBILITY OF ANDAMAN DIVE VILLAGE 
Andaman Dive Village, hereinafter called ‘ADV’ acts only as agent for the person or companies providing accommodation, transport or other services, hereinafter called ‘Service Providers’ and ADV issues all coupons, vouchers, tickets or other documents on the Service Providers’ terms and conditions.

The tour member acknowledges that neither ADV, nor its subsidiaries, affiliated companies, servants or agents shall be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly by any Service Provider or by “force majeure” or other events beyond ADV’s control, including, but not limited to war, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles or industrial disputes.

ADV shall not be liable for, or responsible to, any tour member in the event of dissatisfaction based on personal opinion regarding the standard of service or accommodation provided by any Service Provider nor be liable or responsible for any disappointment, distress, lack of enjoyment arising from any act or omission whatsoever. ADV will only acknowledge liability in the case of proven justified complaints relating to specific and tangible inadequacies of facilities, accommodation or services provided. In the event of such a complaint the customer is requested to immediately contact ADV or the Service Provider, hotel etc., for remedial action to resolve any problem or irregularity at that time. Only if such a complaint has been lodged will the ADV consider to fully investigate and act on any complaint.

INSURANCE
We strongly recommend that you take out a holiday insurance policy. Please ask your own insurance broker.

WEBSITE CONTENT
The website content is subject to change without notice before the package or tour begins or during any tour. ADV has endeavoured to ensure that all information on the website is accurate, but can accept no responsibility for inaccuracy, or truth of statements made. Illustrations are intended to set the mood for each tour destination and may not present actual views as seen on a specific tour. All fares and prices quoted in www.adv-siam.com are correct at the time of publishing. Such fares, prices and international rates of exchange are subject to change, which in turn may affect tour prices quoted. Regardless of a deposit or full payment having been made, any increase in the tour price must also be paid by the tour member. If such increase is unacceptable, the tour member retains the right to cancel his/her booking. However, attention is drawn to the possibility that some cancellation charges may be imposed covering ADV cancellation cost.